Service

Expert Heating Services for Home & Business

Furnace, boiler, radiant, and heat pump services for installation, repair, and maintenance.

What This Service Covers

The work starts with diagnosis, then moves into practical repair, replacement, or installation recommendations based on the system in front of us.

Heating system service in a clean residential mechanical room
  • Furnace installation and repair
  • Boiler service and replacement
  • Radiant in-floor heating
  • Heat pump installation and practical rebate questions
  • Hydronic heating systems
  • Annual heating system maintenance
  • Thermostat installation and smart upgrades
  • Emergency heating repair (24/7)

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Fill out the form and we'll follow up promptly. For urgent issues, call (604) 614-0121 — we answer 24/7.

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Service guide

What to Know Before Booking Heating

Clear diagnosis comes before a recommendation. These are the practical details that help define the scope.

What a No-Heat Call Actually Involves

Diagnosis follows a fixed order for a reason. Thermostat and power first, then the filter and airflow, then ignition and flame sensing, then the safety limits. Most of what gets called a broken furnace is a fault somewhere in that chain rather than a failed appliance, and skipping to the expensive conclusion is how people end up replacing equipment that did not need replacing.

A furnace that starts and then shuts down after a minute or two is telling you something specific, usually about flame sensing or airflow. One that runs but never reaches setpoint is telling you something different. We work the sequence and explain what we found rather than presenting a price with no reasoning attached.

  • Thermostat calling correctly, and power at the unit
  • Filter condition and return airflow
  • Ignition, flame sensing, and burner condition
  • Limit switches tripping on high temperature
  • Blower motor, capacitor, and control board

Furnace Repair or Replacement

The deciding factors are the condition of the heat exchanger, whether the failed part is economically replaceable, and whether repairs have started stacking up year after year. A sound furnace with one failed component is a repair. A unit with a compromised heat exchanger is not a repair conversation at all, because a cracked exchanger is a combustion safety issue.

Age on its own is a weak signal. A well-maintained unit can outlast a neglected one by a decade. What we can tell you is the actual condition of the equipment in front of us and what the realistic remaining life looks like, so the decision is yours to make with the facts in hand.

Filters and Airflow Cause More Faults Than People Expect

A restricted filter does not just reduce comfort. It starves the furnace of return air, which drives the heat exchanger temperature up until a safety limit trips and shuts the unit down. The symptom looks like an intermittent furnace failure; the cause is a twelve dollar filter nobody changed.

The same applies to closed or blocked registers and to undersized return ducting from a past renovation. Before replacing a control board on a short-cycling furnace, it is worth confirming that the system can actually move the air it was designed to move.

Furnace, Heat Pump, or Boiler

These three are not interchangeable and the right answer depends on the building. A furnace with existing ductwork is the most straightforward replacement path. A heat pump adds cooling and lower operating cost but depends on correct sizing and available electrical capacity. A boiler suits homes already built around hydronic distribution and is rarely worth retrofitting into a house that was not.

We have separate pages covering heat pumps and boilers in detail, because each carries decisions that do not fit in a paragraph. If you are weighing a conversion rather than a like-for-like replacement, start there.

Need help with this service? Call the 24/7 line for urgent issues or send the property details for a scheduled quote.

Call (604) 614-0121 Request a Quote

Service FAQs

Common Heating Questions

Do you repair no-heat situations?

Yes. If your furnace, boiler, heat pump, or radiant system stops working, call the 24/7 line for diagnosis and next steps.

Do you install heat pumps?

Heat pump installation is listed in scope, but rebate and brand claims must be confirmed before publishing final incentive wording.

Can you service hydronic or radiant heating?

Yes. Hydronic and radiant systems are part of the heating service scope, including assessment, repair, and maintenance.

Emergency response

Burst pipe? No heat? Gas smell?

Call the emergency line now. For suspected gas leaks, leave the building and call FortisBC or 911 first.

Call (604) 614-0121
Call Request Quote