Retail and Restaurants
Grease-affected drain lines, high-demand hot water, and fixture loads that residential systems never see. Most of this work happens outside trading hours because a shutdown during service is the expensive part, not the repair.
Commercial
Commercial Plumbing, Heating and Gas Across the Lower Mainland
Mechanical service for retail, offices, industrial sites, and multi-unit buildings, scheduled around your operating hours rather than ours. Written scope before the work, documentation after it, and a 24/7 line when something fails at the wrong time.
Why Commercial Work Runs Differently
The plumbing is not the complicated part. Scheduling around tenants, isolating only what has to be isolated, and getting the building back online inside an agreed window is where commercial jobs succeed or go badly.
Tell Us About the Property
Include the property type, the operating hours, and whether the issue is affecting tenants now. For urgent failures call (604) 614-0121 — the line is answered 24/7.
Property types
Buildings We Work In
Offices and Mixed-Use
Washroom groups, mechanical rooms shared between tenancies, and hot water systems sized for occupancy that has changed since the building opened. Access frequently runs through a building manager rather than the tenant.
Industrial and Warehouse
Larger-diameter drainage, process and washdown connections, unit heaters, and gas-fired equipment. Shutdown windows are tight and usually planned around production rather than around the trades.
Multi-Unit Residential
Risers, shared mains, common-area mechanical rooms, and hot water plant serving many suites at once. One failure affects every tenant above and below it, which changes how the response is staged.
How we work
What Changes on a Commercial Site
Downtime Is the Real Cost
On a residential call the question is what the repair costs. On a commercial property the question is what the closure costs while the repair happens. A restaurant with a failed grease line is losing a service period, not a plumbing fixture. That reframing is what drives how the work gets scheduled.
We plan commercial work around the operating window: after-hours and early-morning attendance where it avoids a closure, staged isolation so only part of the building goes offline, and a clear statement of how long each stage takes before anything is shut down.
Shutdowns Get Coordinated, Not Announced
Isolating water, gas, or heat in a building with multiple tenancies affects people who did not call us. Before a shutdown we confirm what has to be isolated, which tenancies are affected, how long the isolation runs, and who is notifying the occupants.
That sequencing matters most on gas. Isolating and recommissioning gas appliances across a building is a licensed, documented process with relighting and verification at the end, not a valve that gets turned back on when the work is done.
Documentation Is Part of the Deliverable
Commercial clients generally need a record, not just a working system: what failed, what was replaced, what was tested, and what condition the surrounding equipment is in. Property managers need it for owners, and owners need it for budgeting and insurance.
We provide a written scope before the work and a record of what was completed after it, including anything found that falls outside the current scope and should be planned for rather than discovered during the next failure.
Permits and Code Apply the Same Way
Commercial plumbing and gas work is permitted and inspected work. Gas installation, alteration, and decommissioning in British Columbia is licensed and permitted through Technical Safety BC, and commercial mechanical work carries municipal permit and inspection requirements of its own.
We factor permit timelines into the schedule at quoting rather than after a start date has been promised to a tenant, because the permit path frequently governs the timeline more than the physical work does.
Commercial FAQs
Questions Before You Call
Do you work outside business hours for commercial properties?
Yes. Most commercial work is scheduled around the operating window, which often means evenings, early mornings, or weekends. Our 24/7 line also handles urgent commercial failures. Tell us the operating hours and we will plan the attendance around them.
Can you coordinate with our property manager or building manager?
Yes. On tenanted properties access, shutdowns, and approvals often run through a building manager rather than the occupant. We can work directly with a property manager, including scope confirmation in writing before attendance.
Do you take on commercial tenant improvement work?
It depends on the scope, the access, and the permit requirements. Rough-in and finish plumbing for tenant improvements is within our range; larger mechanical build-outs may not be. Call with the project details and we will tell you directly whether it is a fit.
What happens with gas appliances in a multi-tenant building?
Gas work in British Columbia is licensed and permitted through Technical Safety BC, including isolation and recommissioning. Where a shutdown affects multiple tenancies, we confirm the isolation plan, the affected units, and the relighting and verification sequence before anything is shut off.
Do you provide documentation of the work?
Yes. A written scope before the work and a record of what was completed afterward, including any conditions found that fall outside the current scope and should be planned for.
Related work
Services Commercial Clients Ask For
Emergency response
Burst pipe? No heat? Gas smell?
Call the emergency line now. For suspected gas leaks, leave the building and call FortisBC or 911 first.