Privacy Policy

Information We Collect

When you submit the contact form, Mavi Mechanicals collects the details you choose to send: name, email, phone, city, service needed, emergency status, preferred contact method, and message content.

How We Use It

We use enquiry information to reply, plan service, understand the requested work, and reduce form spam. To slow spam, the form may keep a short-lived record that cannot be read as a normal IP address.

How We Protect Information

We use practical hosting, email, and administrative safeguards to help protect enquiry information from unauthorized access or misuse. No online form or email system is perfect, so please avoid sending sensitive financial, medical, or identity details through the website form.

Sharing

We do not sell enquiry information. Details may be shared with service providers only as needed to run email, hosting, security, or customer communication workflows.

Website Analytics

We measure how the website is used so we can tell which pages are actually helping people. We use Google Analytics for this. It sets first-party cookies on this site (named _ga) so that a return visit can be told apart from a new one. Those cookies are not used to follow you to other websites.

What we look at is aggregate: which pages were viewed, the referring site or search, approximate region, device type, and whether a visitor tapped a phone link or completed the enquiry form. We do not send your name, contact details, or anything you type into the form to Google Analytics, and Google Analytics does not log or store IP addresses.

We have turned off Google signals and advertising personalisation, so this data is not used to build advertising profiles. We do not run remarketing pixels or social media tracking scripts on this site.

You can block or delete these cookies in your browser settings, or opt out of Google Analytics on every site with Google’s browser opt-out add-on. The website works the same either way. Google processes this data under its own privacy policy.

Third-Party Embeds

The website may load Google Maps iframes and link to the Google Business Profile. Google may process browser, device, and usage information under its own privacy terms when those services load or open.

Retention and Access

Contact Mavi Mechanicals to request correction or deletion of enquiry information where it is legally and operationally appropriate.